Refund Policy

At THRANOVEXIL, customer satisfaction is a priority. If you are not entirely satisfied with your purchase, we're here to assist you with returns and refunds.

Return Conditions

To be eligible for a return, the item must meet the following conditions:

• The product must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• You should have the receipt or proof of purchase.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The timeframe for receiving your refund may vary depending on your card issuer's policies.

Non-Refundable Items

Certain items cannot be refunded, including:

• Gift cards
• Downloadable software products
• Perishable goods

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have questions regarding our refund policy, please contact us at [email protected].